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Opiniones de Twino

101 reseñas
Originadores de préstamos· Letonia
3.1
101 opinionesIr a la ficha
3.1
de 5
Basado en 101 opiniones analizadas
5★
40%
4★
13%
3★
6%
2★
5%
1★
37%
PositivaTrustpilot
Ya llevo varios años invirtiendo en…

Ya llevo varios años invirtiendo en Twino, y todo perfecto. Problemas que he tenido (como cambio de banco o correo electrónico), me lo han solucionado fácilmente y sin rodeos. Mientras sigan así, me tienen como cliente muchos años más.

JM VC · ES05 nov 2025
› Respuesta
Estimado inversor, ¡Muchas gracias por su confianza y por tomarse el tiempo de compartir su experiencia! Nos alegra saber que ha estado satisfecho con TWINO durante estos años y que nuestro equipo ha podido ayudarle de manera rápida y sencilla cuando lo ha necesitado. Su fidelidad y sus palabras significan mucho para nosotros, y nos motivan a seguir mejorando para ofrecer una experiencia de inversión sencilla, transparente y fiable. ¡Esperamos seguir contando con usted durante muchos años más! Atentamente, El equipo de TWINO
NegativaTrustpilot
Tarifa por inactividad

Hoy he recibido un email de Twino advirtiéndome de que me cobrarán 10€ por inactividad (que no cobrarán porque el saldo es 0€). Debían advertir mucho más claramente de este cobro cuando se abre la cuenta puesto que es el único marketplace (de los muchos que tengo cuenta abierta) que cobra esta tarifa. Deseo cancelar la cuenta, pero no me deja cerrar el perfil porque dice que tengo inversiones activas... No veo la manera de cerrar inversiones que aparecen con céntimos...

Pedro · ES25 oct 2025
› Respuesta
Estimado cliente, Le agradecemos por compartir su reseña. Le pedimos amablemente que se ponga en contacto con nosotros a través de info@twino.eu , para que podamos revisar su caso en detalle y ofrecerle una respuesta personalizada. Mientras tanto, le invitamos a consultar la explicación detallada sobre la comisión por inactividad en el siguiente enlace: https://www.twino.eu/es/how-it-works/faq/question?q=inactivity-fee Esperamos su respuesta. Atentamente, El equipo de TWINO
PositivaTrustpilot
Mi experiencia de inversión con Twino

Llevo invirtiendo con ellos desde octubre de 2017 y a día de hoy puedo decir que es una plataforma confiable y que todas las gestiones y reintegros de capital siempre se han realizado de manera rápida y efectiva. El interés medio anualizado obtenido en este periodo ha sido en torno al 10,5% lo cual no está nada mal. Para mí la experiencia de inversión con ellos ha sido buena.

David · ES13 jun 2025
NegativaTrustpilot
Problemas para acceder

Tengo problemas para acceder a la plataforma de inversión y no responden los emails. Me indica que el usuario o contraseña no es válido, pero si lo es. Intento recuperar la contraseña y el email para hacerlo no llega nunca, tampoco a spam. Les escribes a su email y no responden nunca. Solo te queda la opción de llamarles por teléfono, pero al no saber su idioma, es imposible para mí. Pues nada, aquí va una mala reseña a ver si así responden.

Alberto · ES12 jun 2025
› Respuesta
Hello, and thank you for reaching out. We’re truly sorry for the inconvenience you’ve experienced. Could you please share your email address with us, or send a message to info@twino.eu mentioning this review? This will allow us to contact you directly and resolve the issue as quickly as possible. Thank you for your patience, TWINO
PositivaTrustpilot
Mi experiencia es muy buena

Mi experiencia es muy buena. Tengo un buen tiempo invertiendo en Twino y tengo muy buenas ganancias. Voi a seguir invertiendo e poner mas dinero allí. Cuando necesitaba ayuda me contestaba enseguida. Gracias por la plataforma y por la oportunidad que tenemos.

Sandu Trif · ES12 jun 2025
PositivaTrustpilot
Por ahora todo correcto

Llevo Unos meses en la plataforma y por ahora todo correcto y con los pagos al día. Seguiré invirtiendo más en esta plataforma.

Invant APPs - Youtube Channel · ES13 ene 2024
› Respuesta
Dear Antonio, thank you for your review! It's great to hear you're satisfied with your experience and considering further investments. If you need any assistance, please do not hesitate to contact our customer support! Kind regards, TWINO Team
PositivaTrustpilot
Muy evolutiva

Mucho movimiento, facilidad de invertir, mucha información, facil de trasferir fondos. en general muy bie.

ROBERTO · ES02 ene 2017
Mostrar todas las opiniones (94 más)
PositivaTrustpilot
Strong Loan Originator with great yield

Strong Loan Originator with great yield

Chris Purin · EN18 abr 2026
NegativaTrustpilot
SCAM DON'T BUY ANYTHING I THIS SITE

SCAM DON'T BUY ANYTHING I THIS SITE

Usuario anónimo · FR28 mar 2026
› Respuesta
Hello, Thank you for your review. We would like to clarify that TWINO is not a scam. AS TWINO Investments is an investment brokerage firm supervised by Latvijas Banka. If you have experienced any issues with your investments, please feel free to contact us at info@twino.eu, and our support team will assist you as best as possible. We look forward to hearing from you. Best regards, TWINO Team
NegativaTrustpilot
Incompetence and impotence

So I bought a lot of Vietnamese investments in the secondary market. They were all marked (and still are!) as active. Even though the Vietnamese company is dead and insolvent. No information can be found on the website. Their communication with investors is through emails that you may or may not even receive. But who cares?They don't. Don't recommend using Twino to anyone. Everything they touch turns to shit.

Arminas Li · EN28 feb 2026
› Respuesta
Dear Customer, Thank you for sharing your feedback. We truly understand your concerns regarding the Vietnam loan securities, and we completely understand how disappointing and frustrating this situation may feel. We know that every investment matters, and we never take that lightly. As previously communicated by email to investors holding Vietnam loan securities, the most recent distribution related to these loans represents the final payment that could reasonably be expected under the existing guarantee arrangements. The recovered amount has already been allocated to investors in line with our standard distribution process. Please be assured that we continue to closely monitor the situation. Should there be any material developments or unexpected additional recoveries in the future, we will immediately inform affected investors. At this stage, however, no further distributions are currently anticipated. If you would like to discuss your specific case or have any additional questions, please do not hesitate to reach out to us. Best regards, TWINO Team
NegativaTrustpilot
These guys do not understand clients

these guys do not understand the concept of client centricity. No solution for Russian Loans Unable to close my account because of Russian loans Charging me an inactivity fee, although i want to close my account Oh and ridiculous requirements for a Password, so you have to write it down somewhere and then lose it. but the worst of all: if any contact you have with their CS, the answer is: sorry we cannot help you.

Thomas Marteijn · EN27 feb 2026
› Respuesta
Dear Customer, Thank you for taking the time to share your feedback. We would like to clarify a few important points. First, regarding Russian loans — we provided a solution to all affected investors. Emails were sent individually to each client, with the first communication issued on January 27, 2026, followed by several reminders. In addition, notifications were displayed as banners within clients’ profiles to ensure the information was clearly visible. Second, concerning the inactivity fee — it is important to clarify how it works. If your portfolio consists of delayed loan securities and you do not hold an uninvested available balance, no inactivity fee is applied. The fee is only charged when funds remain uninvested in your account for more than six months. However, clients can withdraw their funds at any time. In simple terms, you always have the option to either invest or withdraw your available balance to avoid the inactivity fee. Regarding account security, we apply standard password requirements along with an optional two-factor authentication (2FA) feature to provide an additional layer of protection. If you experience any difficulties, our client support team is always happy to assist at info@twino.eu. If you still have any questions or concerns, please feel free to reach out to us directly. Best regards, TWINO Team
NegativaTrustpilot
They don‘t pay my money

They don‘t pay my money out and then I get a fee for inactivity. Can‘t recommend this Website.

Ficjer Bsnsj · DE12 feb 2026
› Respuesta
Dear Customer, Thank you for sharing your feedback. Unfortunately, we were unable to locate any account registered under your name. As a result, we are not able to provide specific details regarding the inactivity fee you mentioned. Please note that clients are always able to withdraw their available funds at any time. In fact, we encourage customers to withdraw funds if they do not plan to continue investing, in order to avoid any potential inactivity fees. If you would like us to review your situation in more detail, we kindly invite you to contact us directly at info@twino.eu using the email address associated with your account. We look forward to assisting you. Best regards, TWINO Team
PositivaTrustpilot
I have been client for multiple years

I have been client for multiple years. at first i was doing small investments but in recent years i have expanded it. I really trust them as a client and will continue to invest.

Rūdolfs Magone ruudzha · EN09 feb 2026
› Respuesta
Dear Customer, Thank you for your review. We’re delighted to hear that you had a great experience on the TWINO platform, and we hope this positive experience continues. If you have any questions or would like to share additional feedback, please feel free to contact us at info@twino.eu. Wishing you a wonderful day. Best regards, TWINO Team
PositivaTrustpilot
Freundlich

Freundlich, geduldig und absolut professioneller Support! Vielen Dank 😊

Olaf Brandt · DE03 feb 2026
› Respuesta
Sehr geehrte Kundin, sehr geehrter Kunde, vielen Dank für Ihre freundlichen Worte. Wir freuen uns sehr, dass Sie positive Erfahrungen mit unserem Support-Team gemacht haben. Ihr Feedback wissen wir sehr zu schätzen. Sollten Sie künftig weitere Unterstützung benötigen, stehen wir Ihnen jederzeit gerne zur Verfügung. Mit freundlichen Grüßen TWINO Team
NegativaTrustpilot
Suddenly 10 euro fee per month (out of…

Suddenly 10 euro fee per month (out of the blue) if there is inactivity in the account. So not really passive income, but rather active.

Dan Clases · EN05 ene 2026
› Respuesta
Dear Dan, Thank you for taking the time to share your feedback. We would like to clarify that the introduction of the inactivity fee is not intended to mislead or disadvantage our investors. Its purpose is to encourage clients to use TWINO as an active investment platform, rather than a place to store unused funds. Even inactive accounts require ongoing operational maintenance, regulatory oversight, and reporting, which generate costs on our side. Additionally, all investors are notified several times in advance before the inactivity fee is applied. This gives every client plenty of time to withdraw or reinvest their unused funds if they prefer not to keep them on the platform. You can read more details about the inactivity fee here: https://www.twino.eu/en/how-it-works/faq/question?q=inactivity-fee If you have any further questions or concerns, please don’t hesitate to contact us at info@twino.eu — our team will be happy to assist you. Best regards, TWINO Team
NegativaTrustpilot
Kompletter Scam.

Kompletter Scam. Es gibt eine Inaktivitätsgebühr - die auch nachträglich auf bestehende Kunden angewendet wird. Diese gilt für Guthaben, selbst wenn sie so gering sind, dass sie gar nicht ausbezahlt werden können. Im Grunde wird man gezwungen das Geld immer weiter zu veranlagen.

Christian · DE03 ene 2026
› Respuesta
Lieber Christian, vielen Dank, dass Sie sich die Zeit für Ihr Feedback genommen haben. Wir möchten klarstellen, dass die Einführung der Inaktivitätsgebühr nicht dazu gedacht ist, unsere Anleger irrezuführen oder zu benachteiligen. Sie soll Kunden dazu anregen, TWINO als aktive Investmentplattform zu nutzen und nicht nur als Ort, um ungenutzte Gelder zu verwahren. Auch inaktive Konten erfordern laufende Wartung, regulatorische Aufsicht und Berichterstattung, was für uns Kosten verursacht. Darüber hinaus werden alle Anleger mehrfach im Voraus über die Inaktivitätsgebühr informiert. So hat jeder Kunde ausreichend Zeit, seine ungenutzten Gelder abzuheben oder zu reinvestieren, falls er sie nicht auf der Plattform belassen möchte. Weitere Informationen zur Inaktivitätsgebühr finden Sie hier: https://www.twino.eu/en/how-it-works/faq/question?q=inactivity-fee Bei weiteren Fragen oder Anliegen kontaktieren Sie uns bitte unter info@twino.eu. Unser Team hilft Ihnen gerne weiter. Mit freundlichen Grüßen
NegativaTrustpilot
Inaktivitätsgebühr frisst Guthaben

Ich konnte bisher nichts Negatives sagen, war aber auch bereits seit 2024 dabei, mein Portfolio bei Twino zu entsparen. Da die Investitionen nur kleckerweise in kleinen Beträgen zurückflossen, habe ich mich natürlich nicht jeden Monat eingeloggt, um mir 1-2 € auszahlen zu lassen. Als ich mir nun dieses Wochenende mal wieder meine gesamten Auszahlungen überweisen lassen wollte, musste ich feststellen, dass mir von meinem über Monate angesammelten Guthaben von ca. 15 € eine Inaktivitätsgebühr von 10 € abgezogen worden war (die Gebühr wird seit Neuestem und monatlich erhoben). Angeblich war man darüber per E-Mail informiert worden, ich habe aber keine erhalten. Vielleicht ist sie auch im Spam gelandet, was aber zumindest komisch wäre, weil andere Mails von Twino ja auch ankamen. Nachprüfen kann ich es nicht mehr, Spam wird bei mir nach 2 Wochen gelöscht. Was aber bei mir angekommen ist: Wer die Plattform verlassen will, wird dafür bestraft. "Twino wird von der Bank von Lettland lizenziert und beaufsichtigt" ist nichts als eine leere Floskel. Eine Bank hätte meine Zustimmung zu der Gebühr einholen müssen, Twino musste das offenbar nicht. Der Support hat übrigens so reagiert: "Diese Situation wäre nicht eingetreten, wenn die freien Mittel weniger als 15 % des gesamten Kontowerts betragen hätten oder in den letzten sechs Monaten aktive Investitionen erfolgt wären." War ich mir vorher noch nicht sicher, würde ich nun definitiv nicht wieder bei Twino investieren.

kat icey · DE10 nov 2025
› Respuesta
Sehr geehrter Kunde, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie über die Einführung der Inaktivitätsgebühr enttäuscht sind. Bitte beachten Sie, dass dies ein übliches Verfahren ist, das auch von vielen anderen Plattformen angewendet wird. Einige Anleger lassen Gelder über längere Zeiträume auf ihren Konten, ohne neue Investitionen zu tätigen. Dennoch erfordern diese Konten weiterhin laufende operative Unterstützung sowie regulatorische und berichtsbezogene Aufsicht. Aus diesem Grund wurde die Inaktivitätsgebühr eingeführt. Zusätzlich haben wir unsere Kunden mehrfach im Voraus darüber informiert, dass diese Gebühr eingeführt wird, sodass alle die Möglichkeit hatten, ihre Gelder abzuheben, falls sie von der Gebühr betroffen waren. Weitere Informationen zu diesem Thema finden Sie unter folgendem Link: https://www.twino.eu/de/how-it-works/faq?search=fee&q=inactivity-fee Wenn Sie Fragen haben oder weitere Informationen benötigen, können Sie uns gerne unter info@twino.eu kontaktieren. Mit freundlichen Grüßen Ihr TWINO Team
NegativaTrustpilot
Kündigung ignoriert

Ich habe meinen Account bereits am 25.10.2025 mit sofortiger Wirkung gekündigt und zwar bevor eine Inaktivitätsgebühr fällig wurde. Ich habe bisher keine Kündigungsbestätigung erhalten. Ich habe keinen Cent auf meinem Account und auch keine Investitionen. Ich möchte bei Twino nicht mehr investieren. Twino ignoriert meine Kündigung und berechnet mir eine Inaktivitätsgebühr. Wenn ich nicht einen Stern geben müsste, dann hätte ich garkeinen Stern vergeben. Ich habe in der Kündigung alle meine Daten korrekt angegeben. Hier kann man nicht von einem funktionierenden Kundenservice sprechen. Sich ignorant den Kunden gegenüber zu verhalten, ist das aller letzte und dann noch eine Gebühr zu berechnen ist ohne Worte.Ich kann Twino niemandem empfehlen. Ich werde wohl rechtliche Schritte einleiten.

Stefanie Gerling · DE01 nov 2025
› Respuesta
Liebe Stefanie, vielen Dank für Ihre Nachricht. Bitte beachten Sie, dass Ihr TWINO-Konto bereits geschlossen wurde und daher keine Inaktivitätsgebühr anfällt. Sie haben außerdem Ihr gesamtes Guthaben erfolgreich abgehoben, sodass kein Grund zur Sorge besteht. Die Inaktivitätsgebühr wurde eingeführt, um Kunden zu ermutigen, TWINO aktiv als Investitionsplattform zu nutzen und nicht nur als Aufbewahrungsort für ungenutzte Gelder. Auch inaktive Konten erfordern laufende Wartung, regulatorische Überwachung und Berichterstattung, was Kosten für uns verursacht. Weitere Informationen finden Sie hier: https://www.twino.eu/en/how-it-works/faq/question?q=inactivity-fee Bei weiteren Fragen können Sie uns gerne unter info@twino.eu kontaktieren – unser Team hilft Ihnen gerne weiter. Viele Grüße, Ihr TWINO-Team
NegativaTrustpilot
They have introduced a scammy…

They have introduced a scammy inactivity fee with bogus justification. I would stay far away from this company as such a move reeks of financial trouble.

Erik Strömberg · EN01 nov 2025
› Respuesta
Dear Erik, Thank you for taking the time to share your feedback. We would like to clarify that the introduction of the inactivity fee is not intended to mislead or disadvantage our investors. Its purpose is to encourage clients to use TWINO as an active investment platform, rather than a place to store unused funds. Even inactive accounts require ongoing operational maintenance, regulatory oversight, and reporting, which generate costs on our side. Additionally, all investors are notified several times in advance before the inactivity fee is applied. This gives every client plenty of time to withdraw or reinvest their unused funds if they prefer not to keep them on the platform. You can read more details about the inactivity fee here: https://www.twino.eu/en/how-it-works/faq/question?q=inactivity-fee If you have any further questions or concerns, please don’t hesitate to contact us at info@twino.eu — our team will be happy to assist you. Best regards, TWINO Team
PositivaTrustpilot
Piattaforma digitale di investimento…

Piattaforma digitale di investimento abbastanza semplice ed intuitiva. Rendimento ottimo.

Cozzarini Luigino · IT29 oct 2025
› Respuesta
Caro Investitore, La ringraziamo per il suo gentile commento e per aver condiviso la sua esperienza! Siamo lieti di sapere che trova la piattaforma TWINO semplice e intuitiva, e che è soddisfatto dei suoi rendimenti. Il suo feedback ci motiva a continuare a migliorare e a offrire un’esperienza di investimento sempre più fluida. Cordiali saluti, Il Team di TWINO
NeutralTrustpilot
Used to be one of the best EU P2P…

Used to be one of the best EU P2P companies, fully regulated, licensed, registered brokers. I would grade them 8/10. Then came pandemic, war and that all was understandable when you invest. But first they removed mobile app and worst of all fully stopped communication for a year. You sell trust, and you lost it.

Domagoj Rončević · EN26 oct 2025
› Respuesta
Dear Customer, Thank you for taking the time to share your detailed feedback — we truly appreciate your honesty and the trust you placed in TWINO over the years. We completely understand your concerns regarding the communication gap and the removal of the mobile app. Over the past few years, TWINO has gone through significant challenges and internal changes brought by external circumstances, such as the pandemic and geopolitical events. Unfortunately, this also impacted how we communicated with our investors for a certain period — and we sincerely regret that. We want to assure you that TWINO is now fully operational, with an even stronger focus on transparent communication, platform improvements, and investor support. The mobile app is also planned to return in the near future. Thank you again for your understanding and for staying with us through these changes. Your feedback genuinely helps us improve and rebuild the trust that TWINO stands for. If you have any questions in the future, feel free to contact us at info@twino.eu Warm regards, TWINO Team
NegativaTrustpilot
Unrechtmäßig erhobene Gebühr - keine Möglichkeit der Accountkündigung

Ich habe eine Mail von Twino erhalten mit der Aussage, dass 10 EUR Gebühr fällig wird. Um dies zu vermeiden, soll ich entweder eine Transaktion tätigen oder das Konto kündigen. Beim Kündigen des Kontos erscheint die Fehlermeldung, dass ich Geld auf dem Konto habe. Dies ist allerdings nicht der Fall.

Andreas Kasper · DE25 oct 2025
› Respuesta
Sehr geehrter Kunde, vielen Dank für Ihre Bewertung. Bitte kontaktieren Sie uns unter info@twino.eu , und wir helfen Ihnen gerne dabei, Ihr Konto so schnell wie möglich zu schließen. Wir freuen uns darauf, von Ihnen zu hören. Mit freundlichen Grüßen Ihr TWINO Team
PositivaTrustpilot
Plattform läuft wie ein Schweizer…

Plattform läuft wie ein Schweizer Uhrwerk.

PK · DE22 sept 2025
PositivaTrustpilot
I have been using the platform for a…

I have been using the platform for a long time. It is simple, understandable, investor-friendly, with multiple levels of protection mechanisms, which I believe is appreciated by investors.

Gatis Kreituss · EN05 sept 2025
PositivaTrustpilot
The proceeds are good despite the…

The proceeds are good despite the clunky website. I've had a hard time figuring out why 9 euros of interest were not auto invested. Asking through chat was a bit disappointing, since an answer came weeks later. In the meantime, I found out that there's a minimum of 10 euros. Like I said: the proceeds are good, so don't let this keep you from investing here.

Vikaash “Autobot” Mahabir · EN03 sept 2025
› Respuesta
Hi there, Thank you so much for your feedback – we really appreciate it! And apologies for the late reply. If you ever run into a similar issue again, feel free to reach out directly via info@twino.eu or message us on Telegram. We’re always happy to help and make things right as quickly as possible. Warm regards, The TWINO Team
NegativaTrustpilot
Kein Kundendiest

Bin seid mehr als 5 Jahren bei Twino, allerdings hatte ich mich seid einen knappen halben Jahr nicht mehr eingeloggt und nun konnte ich mich nicht mehr einloggen da ich meinen 2F-Verifizierungs Code vergessen habe. Twino hat keinen deutschen kundendienst oder eine Rufnummer wo man durch kommt. Eine Rückruf bitte per Mail Anfrage interessiert keinen. Sowie alle Emails in Deutsch zur Klärung. Auch die Emails in Englisch sind zwecklos. Es gibt praktisch keinen kundendienst. Von zwanzig email kam nach zwei Wochen eine in Englisch in dem es his: Man solle eine Einzahlung machen mit dem Betreff mit der Deaktivierung 2f verifizierung, das brachte auch nichts. Schlechteste P2P Plattform. Mfg Schad

tobiful · DE23 ago 2025
› Respuesta
Hallo Schad, vielen Dank, dass du dir die Zeit für deine Bewertung genommen hast – und wir möchten uns aufrichtig für die lange Wartezeit entschuldigen. Du hättest definitiv nicht so lange warten müssen, und wir verstehen deinen Ärger vollkommen. Zur Klarstellung: Wir unterstützen selbstverständlich auch unsere deutschsprachigen Investoren und bearbeiten alle Anfragen – sowohl auf Deutsch als auch auf Englisch. In deinem Fall hat unsere Antwort leider viel zu lange gedauert, und dafür möchten wir uns ehrlich entschuldigen. Das Problem mit der Zwei-Faktor-Authentifizierung wurde gelöst, aber die Verzögerung bis dahin war nicht in Ordnung. Wir schätzen deine Geduld – und ganz besonders deine Treue über mehr als 5 Jahre bei TWINO. Danke nochmals für dein ehrliches Feedback. Wir arbeiten intensiv daran, solche Erfahrungen in Zukunft zu vermeiden. – Dein TWINO Team
NegativaTrustpilot
Un Ponzi de plus

Bonjour, très mauvaise expérience sur TWINO. Les rendement promis sont bien là, le problème est le remboursement final du capital à la fin. La plateforme avait eu des problèmes suite à des prêts en Russie et dernièrement c'est des prêts au Vietnam et aux Philippines qui n'ont pas été remboursés et sont en litiges depuis 8 mois. Sur les 10 000€ investis j'ai touché autour de 700€ d'intérêt mais maintenant j'ai 1400€ d'arriérés non payés et sans visibilité. En résumé j'ai perdu 700 balles... à fuir !!!!

Remi · FR16 jul 2025
› Respuesta
Hi, thank you for taking the time to share your experience. We completely understand your frustration, and we’re very upset ourselves about the situation. Our commitment to recovering funds for our investors remains as strong as ever. You can read the latest update from our CEO here: 👉 https://blog.twino.eu/a-letter-from-the-ceo/ We truly appreciate your patience and continued trust. Best regards, Kristiāna from TWINO
PositivaTrustpilot
Long established.

Twino has been around for many years and I've always had a good return from them. Yes I had Russian loans but I don't blame Twino for Putins illegal war. Stick to their core Polish loans and there have been no problems. Website is easy to navigate and the secondary market is lively and I was recently able to quickly sell all my holdings due to a payment commitment.

Hugh Bierlijn · EN07 jul 2025
PositivaTrustpilot
I have a somewhat positive review about…

I have a somewhat positive review about twino. Their P2P aspect is really trying, not perfect but at least there's something good to talk about in that department.

Georgia Floyd · EN07 jul 2025
NegativaTrustpilot
Keinen direkten Kontakt möglich

Keinen direkten Kontakt möglich, alles über Tickets. Für Folgefragen muss man jedes mal Tickets schreiben, das kostet zeit.

Gerlinde Mikolik · DE23 jun 2025
› Respuesta
Hi, Thank you for your feedback. We understand the ticket system can be a bit slow at times. You’re welcome to join our Telegram chat or contact us directly at info@twino.eu — we always do our best to reply as quickly as possible. Best regards, Kristiāna from TWINO
PositivaTrustpilot
3 year experience summary

I had a small sum of British pounds which I invested over 3 years ago to learn about Twino and P2P loans. My returns are steady in line of my expectations. Information and feedback is good. Although I never withdrew any of my funds, there is no signal or reason that they are not safe. I plan to invest more in euro's in the near future.

Eltjo Witkop · EN12 jun 2025
› Respuesta
Thank you for your review! We’re very happy to hear that you’re enjoying your experience with TWINO.
NeutralTrustpilot
Investing with Twino

Loan Securities: As far as it concerns loans securities experience is good, although it lacks offerings from other countries than PL, thus one has to manage part of portfolio elsewhere for diversification. Concerning defaulted loans (VN, PH), it is a mess. I do not see them properly reflected in statements so I cannot account losses when I will pay tax. Primary market: It has always securities to offer. Interest rates are ok. Secondary market: it is much appreciated thanks to the zero fees. Cashback campaigns: rules lately have become tricky, not really appreciated by investors, comparing to the past and what other platforms offer. Loyalty bonus: Not existing and it is makes me really sad. Other platforms are offering up to 2% for loyalty. Referral campaigns: These are broadly advertised but when new investors try to understand the terms, outdated information (e.g. pages still refer to past campaigns and rules, not current ones) gets in the way. Cashout: all good. No delays.

BA_Baracus · EN12 jun 2025
› Respuesta
Hi, Thank you for the detailed review, we really appreciate it. :) We're very upset ourselves about the situation with the defaulted loans and our commitment to recovering funds for our investors remains as strong as ever. You can read the latest update from our CEO here: 👉 https://blog.twino.eu/a-letter-from-the-ceo/ A loyalty bonus is something we plan to implement in the future, and we’ll also make sure that cashback campaign information is clearer going forward. Thank you again for your valuable feedback. Best regards, Kristiāna from TWINO
NegativaTrustpilot
Ausgefallene Kredite - keine Infos

Es gibt kaum Infos über die Maßnahmen zur Rückgewinnung ausgefallener Kredite. Als Anleger fühle ich mich hier nicht mehr sicher!

Achim Weller · DE12 jun 2025
› Respuesta
Hi, We’re really sorry you feel this way, and we completely understand that it might seem like we’re holding something back. Please rest assured that we are fully present and committed to being transparent. The reason we haven’t shared more frequent updates is simply that there haven’t been any major developments to report. If you’d like to read the latest update on this topic, you can visit our blog here: 👉 https://blog.twino.eu/a-letter-from-the-ceo/ Thank you for your feedback. Best regards, Kristiāna from TWINO
PositivaTrustpilot
I'm investing in twino for several…

I'm investing in twino for several years and the experience has been close to perfect!

Rui · EN12 jun 2025
PositivaTrustpilot
Investissement simple et efficace.

Investissement simple et efficace. J'adore la simplicité d'investissement et la possibilité de les automatiser.

Frédéric · FR12 jun 2025
PositivaTrustpilot
Very solid and reliable P2P Platform…

Very solid and reliable P2P Platform that just misses an appealing Loyalty Program for loyal and bigger investors to receive 5/5 stars from my side.

Raphael · EN12 jun 2025
PositivaTrustpilot
Great platform for investing.

Great platform for investing.

Pieter Michels · EN12 jun 2025
PositivaTrustpilot
great returns on Poland

great returns on Poland

ANTONS FEDORENKO · EN12 jun 2025
NegativaTrustpilot
Ive been member since 2023

Ive been member since 2023, I put my money in real states and since then I don't receive 0.01 euro, everything is stuck, they don't tell me anything about what's going one, why I don't receive nothing, the loan I think is stuck, no updates, nothing, worst p2p ever. I try to sell also in second market but it's complety impossible. Avoid any at any cost

Filipe M · EN11 may 2025
› Respuesta
Thank you for being part of TWINO, and for sharing your honest feedback. You’re absolutely right that we haven’t communicated well enough about the Rentals product, and we’re actively working to change that. Recently, we published detailed performance updates and statistics for each property, which you can find here: 🔗 https://blog.twino.eu/update-on-rentals/ Please rest assured: your funds are not stuck. The Rentals simply haven’t generated income, which is why you haven’t seen returns. We’ve also made the strategic decision to phase out the Rentals product entirely. As part of this process, all invested capital, along with any profits from the sale of the properties, will be returned to investors. If you have further questions or need help reviewing your portfolio, feel free to reach out to info@twino.eu. Best regards, Kristiana from TWINO
PositivaTrustpilot
Esperienza positiva da oltre 4 anni

Esperienza positiva da oltre 4 anni, azienda seria e competente

Claudio · IT02 may 2025
NegativaTrustpilot
No updates, no transparency, and no reports.

I’ve had a very negative experience with Twino over the past couple of years. I’ve been unable to sell my assets on the secondary market for over 5 months, which effectively locks my funds without any clear resolution in sight. Even worse, I haven't seen any investment returns for 2 years, which completely defeats the purpose of using the platform. Twino’s handling of real estate investments is especially troubling — no updates, no transparency, and no reports. It feels like investors are being kept in the dark, which is completely unacceptable. Customer service has been another source of frustration. The attitude is far from client-oriented, and responses are painfully slow, often taking weeks — if they come at all. It’s clear that investor concerns are not a priority. I cannot recommend Twino based on my experience. There are other platforms that offer far better communication, performance, and transparency. Proceed with caution.

Dmitrijs M · EN30 abr 2025
› Respuesta
We're truly sorry to hear about your negative experience with TWINO, and we appreciate your honest feedback. You're absolutely right that communication around Rentals has been lacking, and for that, we sincerely apologize. We've now published detailed updates and performance statistics for each property on our blog. You can find all the information right here: 🔗 https://blog.twino.eu/update-on-rentals/ We understand that from your perspective, your funds may feel stuck, as they are currently illiquid and not generating returns. This is due to the underperformance of the Rentals properties, which have not been producing income. To address this, we've made the strategic decision to phase out the Rentals product. As part of this process, we will begin liquidating the properties, and all invested capital, along with any profits from the sales, will be returned to you. We appreciate your patience and continued support as we work toward returning your investment. We also recognize that our support response times need significant improvement, and we're actively working to speed up our replies. Best regards, Kristiana from TWINO
NegativaTrustpilot
Good option to lose your money

Good option to lose your money. The worst service ever.

Dicimel M · EN29 abr 2025
› Respuesta
We're very sorry to hear you've had a negative experience and feel this way. Please reach out to us directly at info@twino.eu. We'd like to understand your specific concerns and help address them. Best regards, Kristiana from TWINO
NegativaTrustpilot
Buyback guarantee does not guarantee…

Buyback guarantee does not guarantee anything. Several loans defaulted and Twino has not compensated since 2022.

Peter Tichý · EN07 feb 2025
NegativaTrustpilot
Buyback guarantee is shambles

After having been with Twino for over 3 years i can say their 'buy-back' guarantee is WORTHLESS! If the investment goes well, all is well. But Twino managed to get into Russian and Vietnamese loans with the latter originator declaring bankruptcy in early 2025. In the contract, one reads 'The Lender (TWINO) undertakes to buy back from the Assignee the Claim on the 61st (sixty-first) day of delay if the repayment of the Loan is delayed for more than 60 (sixty) days, and the Assignee refuses in this regard to raise any objections or claims, including to raise objections and claims for lost profit'. Well, guys, consider it a broken promise. Their bad debt provision is nowhere near the amount to 'buy back' the loans that are in default. And no matter how hard they try, they will NOT honor their buy-back guarantee. It's clear their priority is to keep the lights on for the company, pay their personnel and the SHAREHOLDERS as the top priority. Screw the investors. Twino's due diligence is shambles as well, since they are chasing higher profits but end up with non-EU originators from whom it's very difficult to recover funds. And then they sell those bad debts for pennies on a dollar/euro just to recover something. I wonder if they have the guts to write feedback to this review... most likely they will say 'investors have to conduct their own due diligence when choosing the originator'. STOP IT. Why do you even BOTHER to provide the buy-back guarantee? Where is your integrity? Come clean and be honest.

Tatjana · EN25 ene 2025
› Respuesta
Thank you for your feedback. We’d like to clarify the points you raised. First, it’s important to distinguish between the buyback guarantee offered by the TWINO platform for the claim rights product (that was offered before it became a regulated investment brokerage firm), and the Securities product currently offered on the platform. The buyback guarantee, as you describe it, does not apply to the Securities. The Securities differ from the previously offered product, where loans were issued directly to individual borrowers and sold to the investors in the form of claim rights. In this case, a buyback or payment guarantee (typically provided by the loan originator) protects investors from the defaults of individual borrowers to whom the loan originators have granted loans. Secondly, for the Securities, the underlying loans are business loans issued to the loan originator itself (not the individual borrowers), meaning the loan originator is the borrower and is contractually responsible for the repayment of the Loan. Second, for the Securities, the underlying loans are business loans issued to the loan originator itself (not the individual borrowers), meaning the loan originator is the borrower and is contractually responsible for the repayment of the Loan. If a loan originator fails to meet its obligations – such as in the case of VAMO Vietnam – legal actions are taken to try to recover investor funds. Third, neither the claim rights product nor the Securities product carries any liability towards the investors other than the buyback guarantee (for the claim rights product) and the contractual responsibility for repayment (for the Securities product), both of which come from the loan originator itself. In either case, the investments carry a risk that the loan originator might default. Full information on the rights and obligations related to the Securities is available in the relevant prospectus. Regarding the claim rights product, subject to the buy-back guarantee, it should be noted that the Russian loan originator has not defaulted and is willing to fulfill its obligations. However, circumstances beyond the control of all parties – specifically limitations related to fund transfer from Russia – make it impossible. Despite this, TWINO has found solutions to continue making monthly repayments, and delays in full repayment are solely due to capital flow restrictions, not a lack of available funds. We understand that delays can be frustrating, and we remain committed to transparent communication and investor protection. If you have further questions, our Customer Relations team is available to assist. We kindly remind you that investing inherently involves various risks, and it's essential to understand them to make informed decisions. One primary risk is borrower default, where the borrower fails to repay the loan, potentially leading to a partial or total loss of the invested amount. To mitigate this, many platforms offer buyback obligations, where the loan originator repurchases the loan if it's overdue by a certain period, typically 60 days. However, the effectiveness of this safeguard depends on the financial stability of the loan originator; if they face financial difficulties, they may be unable to fulfill the buyback commitment. Understanding these aspects can help investors navigate the complexities of peer-to-peer lending and make decisions aligned with their risk tolerance and financial goals.
NegativaTrustpilot
Sie wollen vielzuviele personnenbezogen Daten

"Damit wir als Finanzinstitut die für in Lettland registrierte Finanzinstitute verbindlichen behördlichen Vorschriften einhalten können, die die Notwendigkeit bestimmen, unsere Kunden, ihre Transaktionen und die Herkunft von Geldern zu kennen, reichen Sie bitte die erforderlichen Informationen bis XX.11.2024 ein: • Weitere Informationen über den Beruf, Ihre derzeitige persönliche Tätigkeit, den Namen des Unternehmens und die Position. Bitte stellen Sie uns Ihren Lebenslauf oder Ihr LinkedIn-Profil zur Verfügung, aus dem Ihre einschlägigen Qualifikationen und Erfahrungen hervorgehen. • Bitte geben Sie eine Steuererklärung für den letzten verfügbaren Zeitraum ab, aus der das Einkommen und das Steuerland. • Kontoauszüge für das Bankkonto XXXXXXXXXXXX, die die Herkunft der Gelder belegen, die vom XXXXXX, bis zum XXXXXX auf Ihr TWINO-Konto überwiesen wurden (insgesamt 1XXX EUR). • Kontoauszüge für das Bankkonto XXXXXXXXXXXX, die die Herkunft der Gelder belegen, die vom XXXXXX, bis zum XXXXXX auf Ihr TWINO-Konto überwiesen wurden (insgesamt 1XXX EUR). Diese Auszüge sollten detailliert und ungefiltert sein und vollständige Informationen über den Absender, die Zahlungsdetails und den Kontostand enthalten, um nachzuweisen, wie die Gelder zustande gekommen sind. Laut KYC ist die Herkunft der Gelder das Gehalt. Wenn dies der Fall ist, sollte aus dem Umfang der übermittelten Dokumente hervorgehen, wie der Betrag (oder zumindest der größte Teil davon) aus dem Gehalt stammte und auf das TWINO-Konto geleitet wurde."

Karl · DE17 nov 2024
› Respuesta
Dear Investor, Thank you for sharing your feedback—we completely understand your concerns about providing personal data. As a regulated investment firm based in Latvia, we're legally required to follow strict financial guidelines. These rules, known as "Know Your Customer" (KYC) and anti-money laundering (AML) regulations, exist to protect both you and the financial system by helping us verify clients, transactions, and fund origins. We only request information that’s absolutely necessary to meet these important obligations and ensure our platform remains safe, transparent, and reliable for all investors. Thanks again for your understanding, Kristiana from TWINO
PositivaTrustpilot
is ok

is ok. Getting good returns % wise for several years now

Antons · EN31 oct 2024
NegativaTrustpilot
Ungenügender Kundenservice

Ungenügender Kundenservice! Ich habe den Kundenservice mehrfach angeschrieben. Leider erhalte ich keine Antwort. Spam Ordner ebenfalls kontrolliert. Fehlanzeige! Seit neuen kann ich nach dem Einloggen nicht mehr meine Investitionen checken bzw. Hoch und runter scrollen. Immer wieder gibt es bei Twino Probleme. Ich bin seit einigen Jahren investiert und kann jeden nur raten hier nicht zu investieren bzw. sein Investment zu beenden.

Ralf · DE23 sept 2024
› Respuesta
Lieber Ralf, es tut uns leid, dass Sie eine schlechte Erfahrung mit unserem Kundensupport gemacht haben. Wir wissen Ihr Feedback sehr zu schätzen und würden uns freuen, wenn Sie Ihre Bewertung aufgrund dieser zusätzlichen Klarstellung noch einmal überdenken könnten. Natürlich stehen wir Ihnen jederzeit für weitere Fragen oder Unterstützung zur Verfügung. Zu diesem Zeitpunkt ist uns die von Ihnen beschriebene Situation noch nicht begegnet. Bitte geben Sie uns etwas Zeit, uns mit Ihnen in Verbindung zu setzen, da Ihr Profil wahrscheinlich bereits überprüft wird. Da es sich um ein individuelles Problem zu handeln scheint, hängt es häufig mit dem Webbrowser, dem Gerät, dem Cache oder ähnlichen Faktoren zusammen. Wir werden uns jedoch in Kürze mit Ihnen in Verbindung setzen, um die Ursache zu klären und das Problem zu beheben.
NegativaTrustpilot
Bank account at Twino hacked and robbed by fraudsters

Bank account at Twino hacked. Email and origin IBAN changed with no notification sent or proper validation done. Proceeding to authorities and doing complaints. Twino is not a platform to be trusted

Marina Ishchenko · EN30 ago 2024
NegativaTrustpilot
Twino beendet die Geschäftsbeziehung…

Twino beendet die Geschäftsbeziehung weil meine Geldquellen angeblich "suspekt" sind. Es sind normale Überweisungen von MEINEM Unternehmen (Gehaltszahlungen) Nachdem ich Twino nicht meine Geschäftspartner & Verträge, Rechnungen o.Ä offen legen wollte, wurde die Beziehung beendet. Ich habe mit meinen Geschäftspartnern eine strikte Geheimhaltungsklausel Ich kann die Entscheidung nicht verstehen und kann nur von Twino abraten.

Leon · DE10 abr 2024
› Respuesta
Es tut uns leid, wenn die derzeitige Situation negative Gefühle ausgelöst hat. Wir sind uns bewusst, dass es für die Kunden schwierig ist, verschiedene Daten zu erfassen und die Durchführbarkeit der Bereitstellung der erforderlichen Informationen zu beurteilen, und bemühen uns, nur die wesentlichen Daten anzufordern. Als reguliertes Finanzinstitut sind wir jedoch zur Einhaltung zahlreicher Vorschriften verpflichtet, und die Bestätigung der Herkunft von Geldern hat für uns nach wie vor höchste Priorität. Leider kann die Nichtbereitstellung dieser Daten die Beendigung der Zusammenarbeit zur Folge haben.
PositivaTrustpilot
Einseitig, aber gute Performance

Auf TWINO bin ich seit 2016 investiert und sie gehört zu den ältesten P2P Plattformen in meinem Portfolio. Aktuell habe ich ca. 15.000 EUR investiert und meine Rendite beträgt 11,37% (nachlesbar unter passives-einkommen-mit-p2p.de). Seit geraumer Zeit bereits, lasse ich mir die Zinsen monatlich auszahlen und habe so ein kleines Nebeneinkommen etabliert. TWINO hatte seine Höhen und Tiefen und ist heute eine gestandene und regulierte P2P Plattform. Was mir nicht gefällt ist die Tatsache, dass man doch einen starken Polen-Fokus hat, ein regulatorisch schwieriger Markt seit Jahren. Auch wenn man hier gefestigt scheint, hinterlässt das immer noch ein ungutes Gefühl. Auch vom Ukraine-Krieg ist man betroffen, zahlt jedoch als eine der wenigen P2P Plattformen die Schulden Stück für Stück zurück. Alles in allem eine gute Plattform, die man durchaus im Portfolio haben kann.

Lars Wrobbel · DE03 abr 2024
NegativaTrustpilot
Not recommended at all

I have a portfolio with them. Performance is really poor, as is their reporting. Some functionalities are not working for months. New products like real estate loans seem very risky. Replies to questions and concerns are probably done by very inexperienced employees. Not recommendable at all. I am experienced in this field (25+years) and wanted to test some diversification of my personal portfolio. Believe me: this was by far the poorest of 10 tests I ran with different p2p lenders.

AD KEES · EN07 feb 2024
NegativaTrustpilot
Fehlender min/max EUR Betrag pro Kreditpaket

Leider kann mit der Auto-Invest Funktion nicht sinnvoll diversifiziert werden. - Fehlender min/max EUR Betrag pro Kreditpaket. Die Diversifizierung innerhalb des Kreditpaketes mit ein paar Kreditnehmern dahinter, ist nicht ausreichend. Support antwortet darauf mit langen copy&paste-Texten, ohne das Problem verstehen / zugeben zu wollen. Tenor: Bei uns ist doch alles super, nur Du blöder investor kapierst es noch nicht.

Denni · DE04 feb 2024
› Respuesta
Hallo Denni, es tut uns leid, dass Sie schlechte Erfahrungen mit unserem Kundensupport erlebt haben. Wir möchten klarstellen, dass die Einstellung "pro Kredit" nicht mehr angewendet wird, da sich das Produkt geändert hat. Das dem Wertpapier zugrunde liegende Darlehen ist ein Geschäftsdarlehen, das an den Darlehensgeber vergeben wurde. Dies bedeutet, dass es bereits eine gewisse Diversifikation bietet, da der Darlehensgeber Kredite an mehrere unterschiedliche Einzeldarlehensnehmer vergibt. Wir hoffen, dass diese Informationen zur Klärung beitragen. Wir schätzen Ihr Feedback sehr und würden es wertschätzen, wenn Sie, basierend auf dieser zusätzlichen Klarstellung, Ihre Bewertung überdenken könnten. Natürlich stehen wir Ihnen für weitere Fragen oder benötigte Unterstützung jederzeit zur Verfügung. Zögern Sie bitte nicht, sich erneut an unseren Kundensupport zu wenden. Unser Ziel ist es, Ihnen die bestmögliche Unterstützung zu bieten. Mit freundlichen Grüßen, Ihr TWINO-Team
NegativaTrustpilot
It is not possible to take back my…

It is not possible to take back my money (russian investments and infinitive extensions loans)

Christos Anagnostou · EN01 may 2023
› Respuesta
Dear Christos, thank you for sharing your concerns. We value your feedback and would like to address the points you've raised regarding the investments. As we have already communicated, the Buyback guarantee cannot be ensured anymore for the Russian loans due to the geopolitical situation. However, we are consistently receiving scheduled monthly repayments of RUB 10 million, which are allocated to investors once per month on a pro-rata basis, and you keep earning interest on the outstanding principal. As of today, over €1.4 million of war-affected loans have been repaid in total. Furthermore, Venture loans were extended in line with the assignment agreement which states that the loan maturity may be extended at the lender's own discretion, but no more than two times and each of the extensions may not exceed 12 months. We informed investors about this extension in September 2022. We want to assure you that we are committed to providing the best possible service. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support. We hope that this information clarifies your concerns and you might reconsider your review in light of this. We would like to point out that TWINO strives to maintain transparency and provide a fair representation of our services to our customers. Kind regards, TWINO Team
NeutralTrustpilot
Ststements statements Proof And more statements

I have been a customer for more than 2 years. Firstly they never answer there calls. Then if you deposit over a certain amount they want evidence where it came from and then years later ( 2 be exact ) they suddenly want bank statements showing where the money came from and how it was earned along with Payslips etc. So if you are self employeed you are screwed. It is ridiculous. Every time you want to deposit money you get an email asking for proof of stuff. Even after providing they will ask again the next time you deposit just a 1000 euros. I can get a CC from the bank easier with less hassle than the paperwork ( which has been send a couple of time before ) being requested again and again. And forget about them answering calls to there call centre. It just rings and rings. Only got three stars due to money growing nicely.

Chris · EN03 mar 2023
› Respuesta
Dear Chris, thank you for taking the time to provide us with your feedback regarding your experience with TWINO! We apologize for any inconvenience you may have experienced in trying to reach us through our phone system. We understand that it is essential to be reachable and responsive to our investors, and we regret that we were not able to provide you with the level of service you deserve. We would like to point out that we have reviewed our phone system operators in order to ensure better service. We also want to clarify that as a regulated financial institution, we are required to comply with the norms and regulations set forth by the Republic of Latvia. One of these requirements is to ensure that we know our customers and the origin of their funds. This means that at certain amounts, we may need to ask for additional information. While we understand that this may be a cumbersome process, we believe that being responsive to Anti-Money-Laundering (AML) and compliance matters is crucial to providing you with the best possible service. Furthermore, we recognize that this process may be inconvenient and time-consuming, and we appreciate your patience and understanding while we work to ensure compliance with regulatory requirements. Unfortunately, we are unable to identify your specific situation. However, if you have any doubts or concerns, please do not hesitate to contact us at info@twinoinvest.eu, and we will do our best to assist you. We appreciate your feedback, which helps us improve our services and better meet our investors' needs. Kind regards, TWINO Team
NegativaTrustpilot
bad plateform

bad plateform

Docil · FR25 nov 2022
› Respuesta
Dear Docil, Thank you for the review. We are sorry to hear that you had bad experience with TWINO. May we ask you to provide a detailed explanation on what was the problem that you faced? Your feedback is truly important and will help us improving the processes in the future. Please e-mail us at info@twinoinvest.eu explaining the issue and we will get back to you. Kind regards TWINO team
PositivaTrustpilot
Been investing on Twino 2 years now

Been investing on Twino 2 years now, the returns are great and customer support very friendly and responsive. Can only recommend if you want to invest in p2p.

Peter Vberg · EN02 nov 2022
NegativaTrustpilot
Twino Bürgschaften haben Ramsch Status

Heute kam diese Antwort. Eine absolute Frechheit so Bürgschaften zu „vermeiden“. Ich kann nur zum Ausstieg bei Twino raten. Angebliche Sicherheiten gibt es nicht. TWINO Vor 5 St. Hallo, entschuldigen Sie unsere späte Rückmeldung. Am 16.09.2022 haben wir Investoren informiert, dass der Darlehensgeber SIA "OC Finance" mit dem Darlehensnehmer eine Vereinbarung getroffen hat, die Darlehenslauzeit um 12 Monate zu verlängern. Dementsprechend gibt es einen neuen Zahlungsplan für die monatlichen Zinszahlungen, die ab dem nächsten Tag des in dem Abtretungsvertrag festgelegten ursprünglichen Fälligkeitsdatums des Darlehens berechnet werden. Das bedeutet, dass Sie Zinszahlungen für die Darlehen erhalten werden, bis der Darlehensnehmer seine Verbindlichkeiten vollständig beglichen hat. Dies ist im Einklang mit Punkt 5.1. des Abtretungsvertrags: 5. Bevollmächtigung 5.1 Der Zessionar bevollmächtigt hiermit den Darlehensgeber, folgende Handlungen vorzunehmen: 5.1.1 den Darlehensvertrag ohne vorherige Abstimmung mit dem Zessionar nach eigenem Ermessen zu ändern und zu ergänzen, darunter die Rückzahlungsfrist des Darlehens zu verlängern, aber nicht mehr als 2 (zwei) Mal, wobei jede der 2 (zwei) Verlängerungen der Rückzahlungsfrist des Darlehens 12 (zwölf) Monate nicht überschreiten darf; Der Zessionar ist informiert, dass die obengenannte Bevollmächtigung in Bezug auf den Darlehensgeber während der ganzen Laufzeit des Abtretungsvertrages gültig ist und die in diesem Zusammenhang durch den Darlehensgeber vorgenommenen Handlungen für den Zessionar verbindlich sind. Aufgrund der Vertragsverlängerung befindet sich das Darlehen nicht im Verüzug und somit tritt die Haftung durch den Bürgen nicht ein. Mit freundlichen Grüßen, Ihr TWINO-Team

JH · DE11 oct 2022
NegativaTrustpilot
Bad experience

Bad experience, i deposit 100 euro to give them a try, I received a mail with the confirmation of the deposit. I went to check the dashboard and i did not see my money. Tried to talk with the costumer support but not answer, i hope they are going to read this bad rate experience and find a way to get my money back

Navi Navi · EN19 abr 2022
NegativaTrustpilot
Don't trust a single word from this…

Don't trust a single word from this company. TWINO is suspending the principal repayments of the Russian loans, although their own terms say: Under the Payment Guarantee investor protection scheme, TWINO will compensate both the invested principal amount and earned interest on a monthly basis as per original loan repayment schedule, regardless of delay or default by the borrower. The Payment Guarantee applies to the whole duration of the loan. Even in their blog post dated March 9 they provide misleading and contradicting information: "During the seven years of our operations, investors have always received both the principal and interest repayments in full amount, and this is definitely something that we are proud of and are not planning to change." - that's after stating that principal repayments are stopped in the same post. It's amazing how openly they've decided to save their founders money instead the investors. Trust is the major attribute of a financial institution and these guys just blew it. -------- UPD after comment You can see, they even don't deny that they are not fulfilling their obligation to compensate the invested principal amount. The company clearly states: a decision was made. A decision to take investors money so the founder doesn't loose their. And to be fair - all of your updates had a clear message: everything is fine, we're handling it. Then you've broke your promise to buyback the principal. I call that conscious misleading - making people believe thу situation is under control so there is no panic while you're figuring out a way to freeze their money for your own good.

TooBad · EN11 mar 2022
› Respuesta
Dear reviewer, Thank you for getting your feedback to us and we are sorry to hear that you have rated the whole experience with TWINO with 1 star. Let us reiterate on the current situation and actions taken. These restrictions are temporary until the stabilization of the cross-border cooperation and do not affect investments in loans from any other regions. We have been informing our investors weekly and sometimes even more frequently on our position and actions that we are taking to ensure that our investor funds are safe. Unfortunately, the situation changed by the day, with new sanctions, including from Russia. We have been able to keep the money flowing from Russia to Latvia for a whole week since the start of the war, but unfortunately this is now virtually impossible, especially after the latest Russian ban on the transfer of out-of-country currencies The war conditions and the unprecedented economic sanctions that have followed have created a situation of force majeure* where, due to external circumstances, inter-country cooperation is not possible. For a long time, payments between Russia and Latvia have been significantly hampered. At present, the sanctions affect virtually the entire Russian commercial banking sector, including SWIFT payments, which have been completely restricted, and the US payment card companies Mastercard and Visa have recently joined the sanctions, further limiting international payment possibilities, including through payment institutions and cards. In addition, Russia for its part has banned foreign currency transfers out of the country. More than a week since the escalation of the situation and the start of active hostilities, TWINO continued to successfully compensate investors for their investments, as until the end of February it was still possible to receive cross-border payments. Now, as the situation is changing rapidly, a decision has been taken to temporarily suspend repayments on Russian loans. If you have any more questions or concerns, please do not hesitate to get in touch with us info@twinoinvest.eu. Kind regards, TWINO Team
NegativaTrustpilot
This company is withholding 1000£ of MY…

This company is withholding 1000£ of MY money without giving me any explanation as to why my withdrawal request has been processing for 1 month now. Any recommendations on what to do about it?

Gonçalo Sarzedas · EN28 feb 2022
NegativaTrustpilot
Worst P2P Lending platform I have used…

Update (reply to TWINO): that is a lie, you only got back to me and gave me an explanation 5 days ago now, and still managed to mess up the next withdrawal of funds, splitting the transaction fees with me although your policy is to fully pay for them yourselves. Definitely the worst experience so far in P2P lending. Original post: Worst P2P Lending platform I have used (and I have used 5 different ones). I submitted a withdrawal request 2 weeks ago and still did not receive the money in my account. I have almost 1000£ on my account that I don´t know when i´ll be able to get back. Voice customer service is not active in the UK even though they make a phone number available (no agents on the line, ever), email customer service takes at least a week to answer your queries, and in-app customer service is a weak bot that seems to have only 2 or 3 answers programmed in it.

Gonçalo Sarzedas · EN21 feb 2022
› Respuesta
Dear Goncalo, we are truly sorry to hear that your last experience with TWINO was so negative that your decision is to rate your whole investment experience with TWINO with 1 star. We are constantly working on improving our platform, and we want all information to be transparent and easily accessible to investors. The withdrawal was processed correctly on our side, however, as soon as we were informed about the halt of payment execution, we took immediate action by switching our banking partner to carry out your withdrawal as soon as possible. We responded to your issue promptly and informed you of the circumstances at that time. Unfortunately, this took longer than expected, thus we do indeed understand your concerns. Nonetheless, please note that we have put in a lot of effort making sure UK investors have the opportunity to invest in GBP and by no means do we withhold any funds from our investors. We will make sure that any issues are communicated prior to avoid any misunderstandings as it was in this case. We hope for your understanding and that you might reconsider the review. Kind regards, TWINO Team
NegativaTrustpilot
They want to earn 0%

They want to earn 0%, this is the right place to invest. Deadlines are extended. as much as they fit, can’t plan for cash flow. Get only currency exchange losses.

SAULIUS · EN17 feb 2022
PositivaTrustpilot
Europeans living outside Europe not accepted

You can't be their customer if you live outside Europe (even if you're European citizen). Otherwise it seemed good, decent returns and no payment problems after using them for 4.5 years. Being recently licensed by the Latvian financial regulator makes them more trustworthy.

Dmitry L. · EN11 nov 2021
PositivaTrustpilot
Today is my revisiting day of…

Today is my revisiting day of investment and all looks prettly awesome! Thanks for keeping my money safe and investing!

Lukas Bogdan · EN03 oct 2021
PositivaTrustpilot
Very professional

Very professional

M. Dias Alexandre · EN23 sept 2021
PositivaTrustpilot
Up this moment didn’t hade any troubles…

Up this moment didn’t hade any troubles with TWINO in general. Let’s see when time will come withdraw funds

Jevgeni · EN23 sept 2021
PositivaTrustpilot
Customer since 3 months as so far i…

Customer since 3 months as so far i love your company and your honest way of presenting all p2p loan options. With a little research before investing you are able to invest into the right loan type and until now Twino has delivered. Cash Flow Forecast is amazing, the seconday market and primary market is amazing. Its sad to see that the IOS App does not allow for manual loan purchases but i hope that is going to be in one of your future updates. Hope i can leave another great feedback in 9 months when my first year is over.

Nic Königsbüscher · EN02 sept 2021
PositivaTrustpilot
My experience with Twino has been quite satisfactory

My experience with Twino has been quite satisfactory. The platform is very user friendly and easy to use and to check all the statistics. The interest rate on the loans is encouraging. The only thing that could be improved is the number of loans available. Although the amount I have invested is still modest, sometimes I find it difficult to invest because there are no loans available.

Fernando Miranda · EN01 sept 2021
PositivaTrustpilot
Sinnvolle Ergänzung für das Portfolio

TWINO Funktioniert sowohl auf der Website als auch per App intuitiv. Themen die ungeklärt sind kann man sich sehr zügig an lesen. Eine absolut sinnvolle Ergänzung für jedes Portfolio

Tilo · DE01 sept 2021
PositivaTrustpilot
Twino ist einer meiner Top5 P2P-Plattformen

Ich bin nun ein paar Monate bei Twino und alles läuft reibungslos. Teilweise hatte ich bis zu 10% Cash-Drag, was sich nun aber gebessert hat.

eschermodellbahner · DE01 sept 2021
PositivaTrustpilot
I like Twinos stability

I like the cashflow of Twino, its experience and the stability.

Martin H. · EN31 ago 2021
PositivaTrustpilot
I use Twino since many years and i…

I use Twino since many years and i fully satisfied. Sometimes cash drag but less than others platforms.

Gabriele · EN31 ago 2021
PositivaTrustpilot
Great platform 6 years together

Great platform 6 years together. Little issue is problematic to sale loans in case you need cash especially with longer period.

Tomas · EN05 ago 2021
PositivaTrustpilot
I am using Twino over 5 years and…

I am using Twino over 5 years and really happy with it. It also didn't have problems during corona year 2020. Thumbs up for these great plattform.

Michael · EN04 ago 2021
PositivaTrustpilot
Twino has fast and uncomplicated solved…

Twino has fast and uncomplicated solved the problem. Thank you!

Dr. Jevgenij Jegorov · EN26 jul 2021
NegativaTrustpilot
Much to learn from better platforms

I already posted bad comment, but this one will be even worse. ~6 months of my last investment to be finished. It is getting extended, marked as delayed, extended again. The amount is laughable but it shows how it is being operated. After I get it back and money transfered - I will hit "Delete account" button. There are good things in Twino, but this model is killer. As investor I want to predict my money flow. Fine to lock it for 3 months. But not for 6-9 months when you state that buyback is after 60 days.

Titas Lapinskas · EN20 jun 2021
› Respuesta
Dear Titas, Thank you for taking the time to share your experience. We apologize for the disappointment you experienced with the TWINO platform. The requirements investors have for a P2P platform differ and so do platform business models and processes how they handle loan delays and defaults. On TWINO for investors who prefer a stable cash-flow we advise investing into loans with the Payment Guarantee as it is not possible to extend such loans and TWINO makes sure the loan is repaid per schedule, even when the borrower fails to make a payment. As for the BuyBack Guarantee – loans are bought back after the 60th day of delay as the borrower has failed to carry out his/her obligations to repay the loan. However, extensions do not mean failure to repay the loan and the borrower can change the due date by paying an extension fee. While on the lending side the loans can be extended for longer periods, with the BuyBack Guarantee the maximum number of allowed extensions is 6. This information is available on the Help section of the website and we will make sure to display it on a more visible part of the website to avoid confusion. Additionally, BuyBack loans can be resold at any time which allows freedom to move funds faster should the investment not be of interest to you anymore. We hope you will reconsider your review. Kind regards, TWINO Team
PositivaTrustpilot
Bonne plateforme

Je suis inscrit depuis peu sur cette plateforme. Pour l'instant j'en suis content,le site a l'air sérieux. Je recommande. Bon rendement. Juste que l'application mériterait d'être améliorée car si on veut avoir plus de détails sur les prêts,on est obligé d'aller sur le site internet,sinon parfait.

Guillaume Vandenberge · FR24 abr 2021
NegativaTrustpilot
It's a sham that it's not possible to…

It's a sham that it's not possible to give 0 stars otherwise I would have done so. This is the worst company I have ever seen. I tried to open account for my company which they require tons of documents to do so. I happily sent all of the documents to them and few days later I get email saying "you verification has been rejected please submit the documents again". They did not even care to provide a reason. So I emailed them which they totally ignored. Funny part is that they keep sending me emails daily saying "fund your account" and are so arrogant to even include their payment details in there. Avoid them at all costs, big waste of time and who knows what are they now doing with my company documents.

Richard Kelenyei · EN18 abr 2021
› Respuesta
Dear Richard, Thank you for your feedback. It is of high importance to us that communication with investors is fast and effective. We are sorry to hear this was not met in your interaction with TWINO and that we could not enter into a business relationship with your company. Having spent time on a lengthy registration and identification process to be rejected would be upsetting for anyone thus we have now introduced changes informing companies that their registration cannot be accepted already in the first registration step. As we are currently in the process of obtaining an investment brokerage license that requires us to introduce additional requirements as well as change existing ones, we unfortunately had to reject your registration due to our updated Know Your Customer policy and internal control system. This was also communicated in a reply to your email, and after your request to discontinue our automated emails we removed your email from our list. We can assure you that it is a top priority for us to make sure that our and client data is safe. Investor documents are kept on a separate server and are used only for the identity verification procedure. You can remove all data you provided by deleting your TWINO account. Kind regards, TWINO Team
NegativaTrustpilot
Find another provider of P2P…

Find another provider of P2P investments. Have been investing on Twino for +1 year. Twino has no existing customer service and no answers to emails etc. When you finally get an answer it is a system answer.

Daniel · EN13 abr 2021
NegativaTrustpilot
Twino has now suspended new payments…

Twino has now suspended new payments for UK customers. "for regulatory reasons" If you reside in the UK I would withdraw your money before its too late.

Harris. L · EN31 mar 2021
› Respuesta
Dear Harris, Thank you for communicating your concerns. The decision to no longer accept new investors from the UK as well as limit capabilities of existing investors by no longer accepting new transfers to add funds to their TWINO accounts did not come lightly as we have put a lot of effort into making sure UK investors have the opportunity to invest in GBP and transfer funds to a local UK bank account, also some of our bigger investors are UK-based. Rest assured that the funds you currently hold on TWINO are safe and there are no and will not be any restrictions for withdrawal of funds. We hope your experience with TWINO prior to the limitations has been pleasant and that you will reconsider your review. Kind regards, TWINO Team
PositivaTrustpilot
Très bonne plateforme dans son…

Très bonne plateforme dans son ensemble. Rendement de 11% en moyenne.

Mathieu Verstraten · FR18 mar 2021
NegativaTrustpilot
Application rejected based on my…

Application rejected based on my country of residence? shame on you.... what is the next step? the race?

N.W. DIB · EN03 mar 2021
› Respuesta
Hello and thank you for your feedback. We're sorry your experience on the TWINO investment platform did not match your expectations. While we would be happy to welcome investors from all over the world, due to Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) standards we are not able to accept investors outside the European Economic Area (or Switzerland) as the AML/CTF systems of other countries do not match EU requirements. Should the requirements change in future, we will make sure to share the news. Kind regards, TWINO Team
PositivaTrustpilot
Stable returns and excellent customer service

Been investing with Twino since 2015 now. Have had stable returns above 10% yearly. One of few audited and profitable P2P-lending companies. Great and quick replying customer service always. So far so good. Recommended!

B · EN14 may 2020
PositivaTrustpilot
Great team of Twino People !!

Great team of Twino People !! I started investing in Twino in 2015, and they are always attentive to all my questions. They listen to investors to understand what we need from Twino. Twino Group is one of the most transparent groups in the p2p sector. I suggest Twino because in this period it is very rare to make investments transparent, profitable and sustainable! Thanks to all the inhabitants of Twino !! especially Roberts and Anastasija.

Antonio · EN13 may 2020
PositivaTrustpilot
Great service very transparent.

Great service very transparent.

Andreas Kampianakis · EN06 may 2020
PositivaTrustpilot
I like Twino

Using this over a year. Very user friendly, good returns and they have a very quick and supportive customer service. Happy with the platform so far. Hopefully they keep this business model up and keep their intregrity. Like all investmentss, higher risk but higher return. Good job Twino.

Paul · EN18 abr 2020
PositivaTrustpilot
Excellent platform and very good…

Excellent platform and very good company that have become profitable by now.. I am investing with them for about 3 years..eventhough i was hesitant at first...now i regard it among the best hands free peer to peer platforms with very good returns!

Konstantinos Loggos · EN06 ene 2020
NeutralTrustpilot
There were very good times

There were very good times, and some bad times. Now in 2019 is not so many oportunities to invest on Twino.

Matej · EN04 sept 2019
NegativaTrustpilot
I have been investing with Twino for 8…

I have been investing with Twino for 8 months now and to be honest, I am disappointed. My returns in terms of interest have been very poor. In addition, the auto-invest system is extremely slow to work, and the only loans available for some time via manual invest have been low interest. I want my money to work for me and it just isn´t doing that with Twino, so I'll probably transfer it all to another peer-to-peer platform. Sorry to have to do this.

PETER TIMOTHY ASHBY-SARACEN · EN26 jul 2019
› Respuesta
Dear Peter, We are sorry to hear that your experience with TWINO hasn't been satisfactory. Unfortunately due to the high demand from investors loans with higher interest rates are sold out rather quickly, however, we are continuously working to increase our loan volumes and adding new products to the platform to meet the ever-growing demand from our investors. Hopefully you will give our platform another chance in the future! Kind regards, TWINO Team
NeutralTrustpilot
Bisher keine schlechte Erfahrungen

Bisher keine schlechte Erfahrungen. Zins und Investments wurden korrekt und zeitnah (3 Tage) zurück bezahlt.

Tim · DE15 jul 2019
PositivaTrustpilot
Very good platfrom

Very good platfrom, not high interest but quick and eccelent customer service, simple system in sending and withadrawal fund, buyback guarantee really functioning, and public certified balance with 2,8 milion Eur profit. It seems it has few loans but it is not so. This happens because when loans arrive on platform in few minutes are captured by clients' autoinvest.

Antonio Colaprico · EN23 jun 2019
PositivaTrustpilot
It is OK... but could improve their response...

I think is the best p2p loans platform right now... Things to improve: very slow on financial movments (deposits and withraws) compared with other platforms... a bit anoying...

Jorge · EN28 dic 2018
NeutralTrustpilot
I have been using them for a couple of…

I have been using them for a couple of moths. All i can say is they are average on repay (not so high returns ) , the main issue for me is the late repayments . A lot from my point of view in the last month(from 10 loans - 5 are delayed ) The second bad thing for me is that you can't use a borderless account. Sorry to say it Twino but this is a big issue . Like a investor ....i don't want to give free money (high taxes for what ...? ...to the banks on transfers.The good thing is that they have the 30 days delay Buyback ,which is a positive thing ... because in general is 60 days ...but not good enough. On payments they are ok , on both sides (deposits , withdraw) , customer support are great . Also the auto-invest is great, app for android .. i don't have IOS knowledge . Overall is a 3 from 5 for me .

dan valentin razvan · EN25 ago 2018
PositivaTrustpilot
Started investing a month ago

Started investing a month ago. Surprising how little factual information is available online about Twino, but maybe im not looking in the right places. Seems that Germany has a lot of investors for Twino. They've been in exsistence for 6 or 7 years now and everything looks ok. Haven't heared negative news yet, there are papers written by experts that raise concerns about P2P lending in general. Issues about being a piramid scheme and sustainability of the businessmodel in general; please make your own informed descision. The reviews online are good; returns are as promised although have dropped from an average of 12 to about 10.5% Still very good returns. The platform itself is still in the development stage somewhat i feel. Information about specific controls could be explained better. Overall, so far so good. I saw return on investments comming in from day one, so im on my way. I personally expect the P2P lending market to explode in the upcomming years, but Im no expert by any means, just a guy with some extra money, dont listen to me for financial advise. Just a gut feeling. People are sick of banks in general, and this way of lending seems better, although the interest rates are very high for the borrower on a short term loan. Well, thats it folks, everything is working as it should so far.

Dutch Danny · EN11 abr 2018
PositivaTrustpilot
Work well

I am using this service fo 2 years without any problem. The deposits and withdrawals works well, the autoinvest is perfect.

Satoshi · EN05 ene 2018
PositivaTrustpilot
Beliebte aber immer noch gute Möglichkeiten

Ich mag Twino, aber es fehlt noch ein gutes Suport-Team.

Friedrich Miller · DE06 jun 2017
PositivaTrustpilot
I have been using the site for 7 …

I have been using the site for 3 months. I have an XIPP of 9% (as of today, this fluctuates higher and lower throughout the month). I have easily added and withdrawn funds (money was back in my back in my bank approx 3-4 days). The auto-buy system is easy to setup. selling is easy (I only get the buyback guarantee investments) and I have had the money available in under 24hours each time. Tax return paperwork is easy to download in a ready-to-use format. After looking around I believe this is the highest return and lowest risk combination. And coming into this as a complete newbie - I can say it couldn't have been easier.

Candy Floss · EN19 may 2017
PositivaTrustpilot
One of the best!

TWINO is probably my favorite p2p lending site. Zero fees for investors, great returns and very liquid secondary market. Fast email support as well. I'm very pleased with TWINO.

Jørgen Wolf · EN08 abr 2017
PositivaTrustpilot
PRIMA P2P Platform

Ich bin sehr zufrieden bis jetzt.Bloß fehlt leider momentan noch eine Websit-Anzeigemöglichkeit auf Deutsch. Deshalb (noch) 4 von 5 Sternen.

AR · DE13 ene 2017
PositivaTrustpilot
Excellent choice

Twino is one of the best of the massive bunch of Baltic/Nordic p2p platforms, that have spun up over last 3 years. Along with Mintos this is my top 2 in EUR p2p platforms. Mintos allows slightly higher return if investing some manual labour. But Twino allows for seamless automatic investing solution, and for autoinvesting returns can be even better than Mintos. A solid anualized 13-14% net return.

Kriss · EN08 ene 2017
PositivaTrustpilot
Super Anbieter

Neuer Anbieter mit viel Potenzial. Deutscher Webauftritt fehlt (noch). Bisher läuft ales super. Auch die Rückkaufgarantie funktioniert einwandfrei.

Matthias Pirog · DE24 oct 2016

Cómo recopilamos las opiniones

Agregamos opiniones reales y verificadas de inversores desde múltiples fuentes públicas — comunidades de inversión, foros especializados, tiendas de aplicaciones y portales de reseñas — sin filtros editoriales ni modificaciones del texto original. Nuestra puntuación combina la satisfacción media de los usuarios, ponderada por volumen de testimonios y antigüedad de la plataforma. Las reseñas se actualizan de forma continua para reflejar la experiencia más reciente de los inversores.